Casino Guru establishes Awards Project to recognize greatest industry achievements
Casino Life & Business Magazine is the only media partner from Romania of Casino Guru Awards
The Casino Guru Awards is the latest project by Casino Guru inspired by guiding the dialogue on consumer safety, and it reflects on the company’s ambition to acknowledge and reward achievement in the gambling industry, specifically in the sectors Casino Guru has contributed to – responsible gambling and consumer education. Casino Guru Awards is the result of this long-term commitment to making gambling safer, fairer, and more accountable for all participants.
Drawing on years of experience as the defining affiliate service in the industry, Casino Guru has transcended its core model to make global changes to the industry, including through its Global Self-Exclusion Initiative, Casino Guru Academy, Fair Gambling Codex, and other initiatives.
Now, the company is stepping up its responsibilities of a gambling industry custodian with the Casino Guru Awards which will celebrate the most committed operators in the industry and the professionals who shape its future. The inaugural edition of the event is designed to raise awareness for the Awards and help the most deserving companies serve as good role models industry wide and reach a broader audience.
To participate, companies may nominate themselves through the end of November 2022. Casino Guru will also select worthwhile nominees that will be added to our list in a process that is fair, transparent, and above all else, distinguishes and focuses on merit. A shortlist will be announced in December 2022 with the official ceremony held online in February 2023. All decisions regarding the outcome of the event will be carried out by hand-picked judges.
Casino Guru Awards will feature judges from some of the biggest companies that are well-established names in the industry, including Kindred Group, Betsson, Gamban, Epic Risk Management, Gordon Moody, and more. The panel will include close to 15 external judges and five of Casino Guru’s own specialists. Commenting on this project, Daniela Kianicová, PR & External relations Lead at Casino Guru, said:
“Casino Guru Awards is a natural continuation of the efforts Casino Guru has put into making gambling safer, fairer, and more transparent for everyone. We worked on the Awards and the categories with the idea to emphasize on areas of the industry that are crucial to consumer safety and can always be improved on.
Our commitment to safer and responsible gambling is unflinching and I am honored to have the opportunity to work alongside the industry’s most distinct professionals to make gambling safer for players. It’s clear to me that Casino Guru Awards will be a benchmark for companies in the industry and a high accolade for any entity that wants to help write the gambling world of tomorrow.”
Casino Guru Awards will run in several categories which will focus on a mix of business achievements and consumer needs. The company feels strongly that achieving a level of excellence across these verticals will result in a better gambling industry for all. The categories include “The Fairest Bonus Policy,” which assesses the fairness of Bonus T&C’s and whether a bonus accounts for breaching applicable rules by accident, among other and equally important criteria.
“The Fairest General T&Cs” category will focus on how a casino’s T&Cs ensure that customers are protected and safeguarded and that they do not fall prey to predatory or hidden rules and details. In true Casino Guru spirit, “The Most Impactful Social Responsibility Initiative” will focus on those operators and companies who understand the importance of responsible gambling and problem gambling prevention.
There is a separate category that will independently assess “The Best Implementation of RG Tools” and “The Most Transparent Casino.” Another important category will be “The Most Effective Handling Complaints,” which is another area where the Casino Guru team feels improvements can be made, giving operators an incentive to operate in a clear and consumer centric way. Casino Guru is experienced in this particular area having established the Casino Complaint Resolution Center which has thousands of closed cases already.
Last but not least, there is “The Voice of the People” which will be decided by the players, without any intervention. You may find out more about the Casino Guru Awards on the official page, including details about submitting a nomination, who the judges are and what to expect in the months that lie ahead.
Casino Guru Awards has revealed the names of the judges for the Responsible Gambling Tools category
Casino Guru News is excited to outline one of the most important categories for the upcoming ceremony and the people who will decide what the best companies in it are. The Casino Guru Awards category for “The Best Implementation of Responsible Gambling Tools” is set in a way to make sure that all entries are judged objectively and fairly, we have secured the services of industry specialists with proven track record and extensive understanding of the subject matter.
Casino Guru Awards is thrilled to introduce Gordon Moody CEO Matthew Hickey, Responsible Gaming Foundation General Manager Kevin O’Neill, Responsible Gambling Council Director, Standards and Accreditation Tracy Parker, Gamban VP of Strategic Partnerships Stephen Aupy, Entain SVP for American Regulatory Affairs and Responsible Gambling Martin Lycka, Kindred Head of Responsible Gaming & Research Maris Catania from, and Genius Gaming Consult – Senior Consultant Regulatory Frameworks James Mpiirwe, Betknowmore Head of External Affairs Matt Smith, Gambling Addiction Expert Jody Bechtold, and Pieter Remmers, Founder Assissa Consultancy Europe as the judges for this crucial category which is a focal point of everything Casino Guru Awards is about.
Casino Guru will also bring its own judges to the process as well with Head of Content Maros Gasparik and Sustainable & Safer Gambling Lead Simon Vincze also weighing in. Vincze brings a unique insight into the online gambling industry and how it can become safer for everyone at attested by his work on the Global Self-Exclusion Scheme and Casino Guru Academy.
Each of the judges of the panel has a deeper understanding of problem gambling and the problems that the industry faces, and how important responsible gambling tools can be. This is why Casino Guru Awards has seen it fit to only invite people who truly understand that.
All of these judges have had different although similar experience with understanding, fostering, and even developing Responsible Gambling Tools. Because of this, Casino Guru Awards feel strongly that the panel of judges will be able to distinguish the most accomplished companies in this field.